We’re launching a private pilot for medspa practices in January of 2026 that are ready to add $250K+ in new revenue from self-pay, high ticket clients their businesses. Only 10 medspas nationwide will be accepted.
Join the Smart Beauty Match Pilot Program now to lock in lifetime pricing and territory exclusivity for your market.
Ready to get started? Take the fit assessment.
Custom Built for Medspas: AI-driven patient education, patient fit scoring, lead nurturing, booking and payment acceptance, and automation tailored for 3 to 5 of your core procedures.
Speed up your response time to leads from 47 hours (national average) to just minutes.
Exclusivity: Lock in your city + procedure area before we open up publicly.
Price Lock Guarantee: Your rate never goes up — ever — as long as you remain a client.
Done-for-You Everything: Strategy, technology integration, automation, booking, and lead nurturing, fully managed.
According to a recent 2025 overview from Dean Garland regarding medspa lead conversion, only 8% to 12% medspa inquiries convert to a patient, mainly because many leads are never followed up on quickly or at all. Your follow-up process with leads can make or break your spa's bottom line.
Entity Med estimates only 10% of leads turn into customers for your typcial medspa.
If practice follows up within 5 minutes of inquiry.
practices who respond within 5 minutes vs practices responding after 30 minutes.
Speed matters a lot. If you follow up immediately (within 5–10 minutes), your chances of converting that lead into a patient increase dramatically (often 10–20x or more compared with slow follow-up).
Delay dramatically erodes value & trust: If you wait hours, or worse, days, the lead often disappears (goes to a competitor, forgets, or loses interest). Some studies show conversion dropping to single‑digit percent when follow-up is delayed hours.
Many medspas are underperforming: Even the best performing medspas are converting ~30% of their inbound leads, suggesting a major opportunity to be better than average simply by speeding up response time to leads, removing friction from the experience about how to book a consult, and continuing to follow through till the client books or unsubscribes.
It’s not just about marketing spend: Spending more on ads or lead generation doesn’t help much if you don’t follow up. Lead quality, response speed, and follow-up systems make a big difference. That's what we do.
Ready to see if you're qualified for the Smart Beauty Match Pilot?
Take the Fit AssessmentNot just generic "leads". We build full pipelines around your most profitable procedures and nurture them til they convert.
This is a personalized service for you that you can't just get off the shelf and plug in. It is custom to you, your practice & your ideal clients.
Current and future patients get their questions answered no matter when they ask them & are qualified 24/7.
We filter out tire kickers with intelligent pre-education and fit scoring.
You set your preferred volume. No more flooding your staff with bad leads, just high-intent cases.
You can send them directly into the patient acquisition system across all channels.
No more throwing money away on paid ads that only makes your support staff's workload heavier.
Saves money by streamlining patient acquisition & removing repetitive admin work.
Speed + frictionless online booking increases patient conversions.
Ready to see if you're qualified for the Smart Beauty Match Pilot?
Take the Fit Assessment*Steps 1-4 is where Smart Beauty Match shines. It prepares and nurtures your leads for conversion in minutes vs days.
Patient finds practice online via search, an ad, referral or on social media. Reviews the website and chats with the Virtual Concierge AI.
AI + Smart Beauty Match System educates the lead on the procedure, expertise, cost, and insurance realities while gathering qualification data.
The qualified patient books a consultation online at their convenience. If applicable, they pay a consult fee at booking.
Automated emails and SMS messaging is set up to nurture leads through the journey until they are ready for a consult.
Coordinator & doctor meet a prepared, committed patient ready to discuss their issues & your treatment plan.
Educated, financially-ready patient commits to service or procedure.
Smart Chic Beauty and the Smart Beauty Match System is not responsible for converting leads. That responsibility lies with your practice. We educate, pre-qualify, filter and nurture your leads so that when they are ready, you can close them.
Medical practices that integrate AI-powered qualification and assessment tools to speed up booking consults will see dramatic improvements in their conversion funnel. The system will get smarter over time, improving your customer acquisition costs, time to close for your leads, while building a robust pipeline to nurture.
Companies that use AI to score leads convert up to 50% more leads compared to traditional methods.
Interactive assessments can increase engagement by 2–3x.
Marketing automation tools can drive a 14.5% increase in sales productivity.
Our filtering system saves your patient coordinators 20 hours/month by stopping unqualified leads before they reach your staff.
Automation reduces marketing overhead by more than 12% and nurtures leads till they become qualified.
Interactive assessments historically boost qualified conversions by 30–45%.
Ready to see if you're qualified for the Smart Beauty Match Pilot?
Take the Fit Assessment
Shanelle is a 20-year expert in design and technology who's driven over $80 million in business value for Fortune 500 clients. Her extensive experience in highly regulated industries gives her a rare ability to create innovative, elegant solutions that work in real-world clinical settings.
In 2025, Shanelle spent the year searching for answers to her own health challenge: obstructive sleep apnea. Her journey led her to a discovery that drove her to found Smart Chic Beauty and create the Smart Beauty Match System.
Through this experience, she saw firsthand how frustrating it is for patients to find the right provider, and how practice owners struggle to attract and convert the right patients.
This system is Shanelle's answer. She’s brought together a team of healthcare technology experts to help your practice thrive, by delivering the right patients, with less stress, and more efficiency.
We’re not here to replace your agency. In fact, we partner with them. What we do is completely different. We don’t run ads, and we’re not focused on generating website traffic. We turn your website into a patient acquisition engine: built to pre-educate, pre-sell, and qualify high-ticket patients so you’re not wasting consults on price shoppers or mismatches. Your marketing or website agency might send your website traffic and generate generic leads. We make sure your website actually books your ideal patients for consults, and nurtures your leads who aren't ready today, but may be ready 30, 60, or 90 days later so that they come back to you to book their treatment.
That’s may be a sign you’re attracting the wrong type of patient, need to hire another doctor to meet the demand, and/or that it's time to raise your prices. We help practices trim the fat by filtering out bargain hunters and time wasters before they ever hit your calendar, so you can stay booked with the right kind of patients.
That’s great, but I’ll bet a lot of them waste your team’s time, right? At a high ticket price point with many providers, more leads isn't the complete solution. You need better ones that align with your ideal client avatar. We build out the system that pre-educates and qualifies patients on your site so only high-intent, qualified patients an book consults online. That means fewer no-shows, higher conversion rates, and less burnout for your staff.
We also keep track of leads that aren't ready today and nurture them so when they are, they come to your practice. So many practices lose out on lost revenue because they forget to nurture existing patients through the buying process with their practice.
For example, I will be getting veneers in the future to give me that million dollar smile I've secretly wanted for years. Since I have to get Invisalign treatment and Jaw surgery first, getting veneers right now doesn't make sense. Having a smart system that lets doctors track their patients future needs, while automating their nurture campaign so that when the time comes, it increases the likelihood they will come get treatment from you directly vs. shopping around. This is one of the ways we serve our medical practice members.
Exactly. That’s why your site has to frame your unique value before the price enters the conversation. We help position your practice as the expert so patients feel confident paying more, even if someone else down the road offers a discount.
The #1 mistake we see? Practices trying to educate manually, one consult at a time. We build the education into your site so patients arrive prepped, confident, and ready to move forward. That saves you hours and improves your conversion rates.
That usually means they weren’t emotionally or financially ready to commit. We fix that by using your website to build desire and set expectations early, so by the time they sit down with you, they’ve already bought in to the service and to you as their service provider.
All the more reason to have a website that speaks directly to the kind of patient you want, not generic site visitors. We make your website feel like a high-touch, one-on-one conversation with your ideal patient, so you’re not wasting time on poor fits.
That’s exactly why your online presence needs to match your brand. We don’t just build lead-gen machines. We build digital concierges that protect your reputation, screen out bad fits, and reinforce exclusivity at every step. It’s not about more. It’s about the right ones.
Which means right now is the perfect time to optimize your patient acquisition experience. Booking months out doesn’t guarantee patient quality. We help ensure your future consults are aligned with your vision, income goals, and surgical expertise, not just whoever found you on Google, YouTube, Instagram or Facebook.
Completely agree. With high ticket services, you’re not selling. You’re curating. We position your site to feel like a private invitation, not a pitch. Sophisticated self-pay patients don’t respond to run-of-the-mill marketing. They respond to alignment, authority, and trust. That’s what we deliver.
We aren't a typical agency. We are a strategic partner. When you win, we win. We aren't a traditional marketing firm using ads to drive leads. We are a healthcare-focused technology firm specializing in patient acquisition using cutting edge tech to solve patient and practice owner pain points. We have a dedicated Slack Channel for you to get your questions answered and share feedback with the team. We share metrics via a dashboard so you can see how the system is performing and give direct feedback every step of the way.
The system is done-for-you and with you. We do 100% of the setup, integration, and monitoring. No tools for you or your team to learn, just results to see. We work directly with your team to take as much off of your patient coordinators plates so they can focus on closing sales and delivering a great patient experience.
Because this gamechanging patient acquisition system is launching in 2026, our earliest partners get exclusive access before we publish our case studies.
Join as one of 10 Founding Partners to help redefine the future of patient acquisition in Medspas.
“Once we launch, you’ll be one of the first testimonials we showcase. Plus you’ll be locked into the best possible rate for life.”
Shanelle Roberts | Founder & CEO of Smart Chic Beauty
Spots are limited and will be filled on a rolling basis. The first 5 medical aesthetics practices are guaranteed to have their pilot patient acquisition system live by March 1, 2026.
Apply now and reserve your spot.
Attend one of our webinars or book a call with Shanelle.